Front-End Customer Experience Leader

Food Lion; Mocksville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Mocksville, NC is seeking a Front End Associate to provide fast, friendly service and maintain front end standards. You will greet customers, assist with checkouts, and ensure a neat, efficient front area while handling transactions accurately.

The role emphasizes customer engagement, reliability with cash handling, and adherence to store policies, dress code, and safety guidelines to support smooth store operations.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Maintain knowledge of front end procedures including cash reports and deposits.
• Ensure work station and front end area is neat and clean.
• Handle cash transactions accurately and report variances as needed.
• Operate the front end cash register functions and related tools.
• Assist with store office functions and general merchandising tasks as needed.
• Follow Food Lion dress code and company guidelines at all times.

Skills

Customer service

Cash handling

Retail operations

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

Cash register

POS system

Western Union

Coinstar

Job description

Food Lion in Mocksville, NC is seeking a Front End Associate to provide fast, friendly service and maintain front end standards. You will greet customers, assist with checkouts, and ensure a neat, efficient front area while handling transactions accurately.

The role emphasizes customer engagement, reliability with cash handling, and adherence to store policies, dress code, and safety guidelines to support smooth store operations.