Front End Leader: Customer Experience & Ops Management

Albertsons Companies; Hayden (ID); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid holidays

PTO

Job summary

Albertsons Companies is seeking a Front End Manager Assistant to oversee checkout services and supervise front-end staff, including cash office duties and customer service counter. You will schedule shifts, train employees, and ensure fast, friendly service while upholding safety and store policies.

Responsibilities include cash handling, front-end program execution, and maintaining a positive store image with a focus on customer satisfaction.

Qualifications

• Requires strong communication and leadership to coach front-end staff.
• Ability to handle difficult customers while maintaining a positive image.
• Knowledge of front-end policies, safety, and store procedures.

Responsibilities

• Oversee checkout service, manage shifts and duties for front-end staff.
• Supervise cash handling, shelf inspection, and store cleanliness.
• Lead training and interview front-end team members.
• Monitor service level and implement front-end programs.
• Ensure store front-end operations run smoothly and safely.

Skills

Strong communication

Leadership

Team building

Interpersonal skills

Customer service

Education

High school diploma (or equivalent)

Tools

POS systems

Cash registers

Job description

Albertsons Companies is seeking a Front End Manager Assistant to oversee checkout services and supervise front-end staff, including cash office duties and customer service counter. You will schedule shifts, train employees, and ensure fast, friendly service while upholding safety and store policies.

Responsibilities include cash handling, front-end program execution, and maintaining a positive store image with a focus on customer satisfaction.