Front-End Leader: Customer Experience & Ops

Kroger; Louisville (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Louisville, CO is seeking a Front-end Associate to deliver outstanding customer service and maintain a safe, clean shopping environment. You will assist the department manager in reaching sales goals and supervise front-end tasks.

Responsibilities include promoting trust among associates, answering product questions, managing cash, scheduling, budgeting support, and ensuring food safety compliance.

Qualifications

• Minimum: Ability to handle stressful situations.
• Minimum: Effective communication skills.
• Minimum: Knowledge of basic math (counting, addition, subtraction).
• Minimum: Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering product questions.
• Gain and maintain knowledge of products and respond to questions or suggestions.
• Assist with monitoring and control of department expenses and cash handling responsibilities.
• Manage scheduling of Front-end associates for adequate coverage.
• Assist with store budget, P&L reviews, and financial reporting actions.
• Develop and implement department action plans to achieve results.
• Collaborate with front-end team and promote teamwork.
• Maintain a positive attitude and stay aware of ads and safety regulations.

Skills

Customer service

Communication skills

Math basics

Retail experience

Stress management

Education

High school diploma or equivalent

Job description

Kroger in Louisville, CO is seeking a Front-end Associate to deliver outstanding customer service and maintain a safe, clean shopping environment. You will assist the department manager in reaching sales goals and supervise front-end tasks.

Responsibilities include promoting trust among associates, answering product questions, managing cash, scheduling, budgeting support, and ensuring food safety compliance.