Front-End Leader: Customer Experience & Operations

Fred Meyer; Anchorage (AK); On-site; USD 42,000 - 58,000; Full time

Job summary

Fred Meyer in Anchorage seeks a Front-end Department Supervisor to create an outstanding customer experience through exceptional service and to maintain a safe, clean environment that invites customers to return. You will direct and supervise all day-to-day functions for the Front-end department and execute the department's best practices, goals and standards.

You'll champion the Customer 1st strategy, model the company's values, and lead associates to deliver excellent service while controlling

Qualifications

• Clear communication and service orientation are essential.
• Ability to work under pressure in a fast-paced retail setting.
• Experience in retail or customer service is preferred.
• Ability to train and coach front-end associates on store standards.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Direct and supervise all day-to-day functions for the Front-end department.
• Maintain safety and cleanliness to encourage customer return.
• Execute department best practices, goals and front-end standards.
• Schedule front-end associates and manage cash control and records.

Skills

Effective communication

Math basics

Handle stressful situations

Retail or customer service experience

Team collaboration

Customer-focused service

Job description

Fred Meyer in Anchorage seeks a Front-end Department Supervisor to create an outstanding customer experience through exceptional service and to maintain a safe, clean environment that invites customers to return. You will direct and supervise all day-to-day functions for the Front-end department and execute the department's best practices, goals and standards.

You'll champion the Customer 1st strategy, model the company's values, and lead associates to deliver excellent service while controlling