Grocery Lead: Customer Experience & Freshness Champion

Fred Meyer; Juneau (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Fred Meyer in Juneau, AK is seeking a retail team member to deliver outstanding customer experiences through friendly, efficient service. You will support the department manager to achieve sales goals while maintaining a safe, clean environment that encourages customers to return.

Responsibilities include answering questions about products, stocking and labeling merchandise, ensuring product freshness, and upholding food safety guidelines.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department.
• Monitor all established quality assurance standards.
• Promote trust and respect among associates with a positive attitude.
• Answer questions regarding products within the department and store.
• Maintain knowledge of products and suggest items to customers.
• Offer product samples to help customers discover items.
• Inform customers of grocery specials.
• Provide customers with fresh products that they ordered.
• Recommend grocery items to ensure customers get what they want.
• Check product quality and freshness; review sell-by dates.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and notify management of items needing repair.
• Notify management of accidents and safety risks.
• Report all safety risks, theft or fraud.

Skills

Effective communication

Ability to handle stressful situations

Knowledge of basic math

Job description

Fred Meyer in Juneau, AK is seeking a retail team member to deliver outstanding customer experiences through friendly, efficient service. You will support the department manager to achieve sales goals while maintaining a safe, clean environment that encourages customers to return.

Responsibilities include answering questions about products, stocking and labeling merchandise, ensuring product freshness, and upholding food safety guidelines.