Front End Lead: Wow Customers & Drive Sales

Five Below; Pennsylvania; Hybrid; USD 13,000 - 19,000; Full time

Job summary

Five Below in Pennsylvania is seeking a Support Lead to assist the Store Manager and supervise front-end teams. You will ensure smooth checkout, drive sales, and model the brand values that keep customers coming back.

The role emphasizes customer service, operations oversight, cash handling, safety, and staff development. If you have at least one year of management experience and strong communication, apply today.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Directs front end operations and sales associates under the Store Manager.
• Delivers WOW the Customer by personal interaction and service.
• Manages cash handling, safety, cleanliness, and payroll within budget.
• Drives store sales and ensures key performance indicators are met.
• Trains staff, coaches, and develops associates for growth.
• Maintains SOP adherence and communicates with corporate.

Skills

Management experience

Excellent verbal and written comms

Multi-tasking

Creative thinking

Customer service mindset

Ability to maintain composure under压力

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Pennsylvania is seeking a Support Lead to assist the Store Manager and supervise front-end teams. You will ensure smooth checkout, drive sales, and model the brand values that keep customers coming back.

The role emphasizes customer service, operations oversight, cash handling, safety, and staff development. If you have at least one year of management experience and strong communication, apply today.