Front End Lead Trainee: Grow, Coach & Own Checkout

Giant Eagle, Inc.; Grove City (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Front End Lead to drive loyalty, improve guest throughput, and ensure accurate sales capture across all lanes. This position provides a visible leadership presence and ensures the front end runs safely and efficiently, supporting the Front End Leader with additional tasks as assigned.

Annual certification is required. The role emphasizes supervising Self Checkout activities, directing traffic for speedy checkout, scheduling, and coaching team members on service

Qualifications

• Experience Required: 1 to 3 years.
• Age Requirement: At least 21 years of age.

Responsibilities

• Maintain consistent coverage of Self Checkout activities and ensure all sales are captured with excellent guest service.
• Direct traffic flow for fast checkout and assist cashiers as needed.
• Create and manage daily schedules and break plans to maximize front end coverage and efficiency.
• Take ownership of one or more front end lines (gift cards, candy, etc) when needed.
• Be the point person for the Front End when the Leader is off duty and ensure compliance activities.
• Assist with front end supplies ordering and cost-conscious planning.
• Coach front end team members on efficiencies, service culture, and loss prevention.

Skills

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

Giant Eagle, Inc. is seeking a Front End Lead to drive loyalty, improve guest throughput, and ensure accurate sales capture across all lanes. This position provides a visible leadership presence and ensures the front end runs safely and efficiently, supporting the Front End Leader with additional tasks as assigned.

Annual certification is required. The role emphasizes supervising Self Checkout activities, directing traffic for speedy checkout, scheduling, and coaching team members on service