Front End Lead Trainee: Elevate Checkout & Service

Giant Eagle, Inc.; Bedford (Bedford County); On-site; USD 19,000 - 21,000; Full time

Job summary

Giant Eagle is seeking a Front End Lead to drive loyalty, improve guest throughput, and ensure accurate sales capture across all lanes. The role provides a consistent leadership presence on the Front End to maximize team member and guest satisfaction and supports the Front End Leader with various tasks.

Annual certification is required. The position requires 1–3 years experience, a high school diploma or equivalent, and the ability to lift up to 50 pounds.

Qualifications

• 1 to 3 years experience in retail/front-end operations.
• High school diploma or equivalent required.
• Age 21 years or older.

Responsibilities

• Maintain consistent coverage of Self Checkout activities and ensure all sales are captured with strong guest service.
• Direct traffic flow for speedy checkout and assist cashiers as needed.
• Create and manage daily schedules and control sheets for front end coverage and efficiency.
• Take ownership of auxiliary front-end lines (gift cards, candy, etc) as assigned.
• Act as point person for Front End when Leader is not on duty.
• Complete daily compliance activities (AML, scale/PIN pad checks, WIC).
• Order front end supplies with cost awareness.
• Train and coach team on efficiencies, service culture, and loss prevention.

Skills

Team leadership

Customer service

Cash handling

Safety awareness

Education

High school diploma or equivalent

Tools

Cashier Coach Pad

Job description

Giant Eagle is seeking a Front End Lead to drive loyalty, improve guest throughput, and ensure accurate sales capture across all lanes. The role provides a consistent leadership presence on the Front End to maximize team member and guest satisfaction and supports the Front End Leader with various tasks.

Annual certification is required. The position requires 1–3 years experience, a high school diploma or equivalent, and the ability to lift up to 50 pounds.