Front End Lead — Flexible Hours & Growth

National Black MBA Association; Northern (KY); Hybrid; USD 22,000 - 23,000; Full time

Job summary

TJX Companies is seeking a Key Carrier to join our store team. This role blends leadership with frontline service, acting as Manager on Duty and coaching Associates while ensuring store operations align with company policies.

Open availability including nights and weekends is required. You will support opening/closing procedures and maintain safety and service standards across all store areas, contributing to a positive customer experience.

Qualifications

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking and coaching Associates.
• Able to respond to changes in direction or unexpected situations.
• Knowledge of merchandise flow in stores.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Maintains accurate Associate coverage in service areas for a positive customer experience.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates with management and Associates when setting and addressing priorities; provides progress updates.
• Promotes safety awareness and maintains a safe environment.

Skills

Customer service

Team player

Coaching

Multi-tasking

Communication

Attention to detail

Job description

TJX Companies is seeking a Key Carrier to join our store team. This role blends leadership with frontline service, acting as Manager on Duty and coaching Associates while ensuring store operations align with company policies.

Open availability including nights and weekends is required. You will support opening/closing procedures and maintain safety and service standards across all store areas, contributing to a positive customer experience.