Front End Lead: Customer Service & Mentorship

Harmons Grocery; Riverton, Northern (UT, KY); Hybrid; USD 21,000 - 23,000; Full time

Job summary

Harmons Grocery in Riverton, UT is seeking a Front End Clerk to ensure smooth, efficient checkout operations and deliver outstanding customer service. You will assist with checking and bagging, train and mentor front end associates, handle refunds and exchanges, and help maintain front-end coverage during busy periods.

This role requires open availability including weekends and holidays; you will promote the Foodie Club Card and follow store policies.

Qualifications

• High school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities.
• Basic math skills used for making change
• 10-key skills
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Strong communication skills with customers and coworkers
• Ability to handle conflict professionally
• Ability to accept constructive feedback and contribute to team success
• Willingness to work weekends, evenings, and holidays

Responsibilities

• Provide exceptional customer service at the front end
• Train and mentor front end associates
• Assist with checking and bagging items
• Handle refunds and exchanges
• Ensure til balances at end of shift
• Promote the Foodie Club Card to customers
• Maintain front end area cleanliness and coverage

Skills

Customer service

Training & mentoring

Cash handling

Communication

Problem solving

Education

High school diploma or GED preferred

Job description

Harmons Grocery in Riverton, UT is seeking a Front End Clerk to ensure smooth, efficient checkout operations and deliver outstanding customer service. You will assist with checking and bagging, train and mentor front end associates, handle refunds and exchanges, and help maintain front-end coverage during busy periods.

This role requires open availability including weekends and holidays; you will promote the Foodie Club Card and follow store policies.