Front-End Lead: Customer Experience & Store Ops

Kroger; Parker (CO); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Parker, CO is seeking a Front-end team member to deliver outstanding customer service and support daily Front-end operations. You will assist in achieving department goals, monitor quality standards, and help guide activities to maintain a clean, welcoming store environment.

This role emphasizes teamwork, adherence to safety practices, and accurate cash handling while supporting budgets and daily store operations.

Qualifications

• Ability to handle stressful situations and maintain composure.
• Effective communication with customers and team members.
• Basic math skills for cash handling and transactions.
• Retail or customer service experience is required.

Responsibilities

• Promote trust and respect among associates and customers.
• Create a welcoming environment and answer product questions.
• Monitor supply expenses and assist in budgeting questions.
• Assist in cash control, sales, and records for the store.
• Schedule Front-end associates to ensure department coverage.
• Support store management with budgets, P&L reviews.
• Adhere to safety programs and food safety regulations.
• Collaborate with Front-end team to promote teamwork.

Skills

Stress management

Communication skills

Basic math

Retail/Customer service

Education

High school diploma or equivalent

Job description

Kroger in Parker, CO is seeking a Front-end team member to deliver outstanding customer service and support daily Front-end operations. You will assist in achieving department goals, monitor quality standards, and help guide activities to maintain a clean, welcoming store environment.

This role emphasizes teamwork, adherence to safety practices, and accurate cash handling while supporting budgets and daily store operations.