Front End Lead — Checkout & Customer Experience

Fresh Thyme Market; Cranberry Township (Butler County); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Fresh Thyme Rewards

Job summary

Fresh Thyme Market is hiring a Coordinator team member to efficiently manage checkout operations and deliver outstanding customer service. You will handle cash, assist customers with inquiries, and help maintain accurate pricing and merchandising standards in a fast-paced environment.

Responsibilities include supervising POS transactions, ensuring signage compliance, stocking and displaying products, and upholding food safety practices while promoting a safe and friendly store atmosphere.

Qualifications

• Ensures customers receive outstanding service through checkout lanes.
• Greets customers entering store and responds promptly to needs.
• Oversees accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or debits.
• Operates cash register: PLU/UPC entry and price display.
• Maintains clean and orderly checkout areas.
• Ensures completion of all POS transactions and proper cash control.
• Models fast, friendly customer service.
• Reviews customer surveys and feedback.
• Prepares, packages, stocks store merchandise and displays.
• Price change compliance and food safety compliance.
• Manages ordering of manual items and stock rotation.
• Ensures products are properly priced and displayed.
• Provides product consultation to customers.
• Executes ad set compliance and signage.
• Maintains store condition standards and safe work environment.
• Reliable and consistent attendance; performs other daily tasks.

Responsibilities

• Process sales quickly and accurately at checkout.
• Greet customers, assist with needs, and resolve issues.
• Oversee cash registers and ensure proper cash handling.
• Assist with stocking, pricing, and merchandising.
• Ensure compliance with ads, signage, and pricing.
• Maintain clean checkout areas and safety standards.
• Provide consultation on products and promotions.

Skills

Customer service

Cash handling

POS system

Communication

Team leadership

Conflict resolution

Education

High school diploma or equivalent

Job description

Fresh Thyme Market is hiring a Coordinator team member to efficiently manage checkout operations and deliver outstanding customer service. You will handle cash, assist customers with inquiries, and help maintain accurate pricing and merchandising standards in a fast-paced environment.

Responsibilities include supervising POS transactions, ensuring signage compliance, stocking and displaying products, and upholding food safety practices while promoting a safe and friendly store atmosphere.