Front-End Grocery Team Lead - Lead, Train & Elevate Service

Raley's; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation, paid weekly

Retirement Benefits

Medical, dental, and vision insurance

Tuition Reimbursement for qualified课程

Scholarship opportunities forcontinued

Store discount programs (10% off house

Fun work environment where you have an

Job summary

Raley's is seeking an entry level Manager to support the Store Team Lead in managing front-end operations and delivering an outstanding shopping experience in Phoenix, AZ. The Customer Service Team Lead will help run a fast-paced store, ensure accurate checkout, and model professional conduct for cashiers and clerks.

The role involves supervising the front-end team, handling customer interactions, and enforcing store policies while pursuing continuous improvement and staff development.

Responsibilities

• Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
• Creating a store environment members want to work in, and customers want to shop in.
• Operating a cash register and manning the store's customer service counter.
• Directing all operations on the front end of the grocery store.
• Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service.
• Observing and enforcing all store rules and company policies.
• Helping to select and train new team members.
• Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team.
• Ensuring compliance with all heath department and weights and measures department policies and requirements.
• Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
• Ensuring company safety guidelines are being followed by all team members.

Job description

Raley's is seeking an entry level Manager to support the Store Team Lead in managing front-end operations and delivering an outstanding shopping experience in Phoenix, AZ. The Customer Service Team Lead will help run a fast-paced store, ensure accurate checkout, and model professional conduct for cashiers and clerks.

The role involves supervising the front-end team, handling customer interactions, and enforcing store policies while pursuing continuous improvement and staff development.