Front-End Operations Lead: Customer Service

Raley's; Tucson (AZ); In loco; USD 1.929.000 - 2.755.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Retirement benefits

Medical, dental, and vision insurance

Tuition reimbursement

Scholarship opportunities

Store discount 10%

Fun work environment

Descrizione del lavoro

Raley's in Tucson, AZ is seeking an entry-level Store Customer Service Team Lead to support the Store Team Lead and assist in front-end operations. The role focuses on delivering an outstanding shopping experience with fast, accurate checkout and high-quality customer service.

You will lead by example, coach team members, and train new staff while ensuring compliance with health and safety policies and store rules. This position offers an opportunity to grow within store management.

Competenze

• Entry-level management potential and ability to supervise front-end operations.
• Friendly, responsible person who can safely work in a fast-paced environment and provide excellent customer service.

Mansioni

• Engage with customers through greetings and assistance.
• Create a welcoming store environment for customers and staff.
• Operate a cash register and manage customer service counters.
• Direct all front-end operations of the grocery store.
• Collaborate with courtesy clerks and cashiers to maintain professionalism and service.
• Enforce store rules and company policies.
• Assist in selecting and training new team members.
• Lead the department as a role model, coach and trainer.
• Ensure compliance with health and weights and measures policies.
• Order and merchandise general department items (grocery, dairy, non-foods, etc.).
• Uphold company safety guidelines.

Conoscenze

Customer service

Team leadership

Front end operations

Cashier

Training

Strumenti

Cash register

Descrizione del lavoro

Raley's in Tucson, AZ is seeking an entry-level Store Customer Service Team Lead to support the Store Team Lead and assist in front-end operations. The role focuses on delivering an outstanding shopping experience with fast, accurate checkout and high-quality customer service.

You will lead by example, coach team members, and train new staff while ensuring compliance with health and safety policies and store rules. This position offers an opportunity to grow within store management.