Front End Floor Manager - Lead Customer Experience

Rosauers Supermarkets Inc; Twisp (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Amazing earning potential

Bonus eligible position

Health Care Plan

Retirement Plan

Paid Time Off

Life Insurance

Life Flight Insurance

Pet Insurance Options

Employee Discounts

Scholarship Opportunities

Leadership Training

Relocations and Transfers

Employee Assistance Program

Job summary

Rosauers Supermarkets Inc is seeking a Front End Supervisor to lead day-to-day operations in the front end department and support a high standard of customer service. You will guide, motivate, and train team members to ensure efficient checkout experiences and attractive displays.

The role emphasizes strong leadership, communication, and organizational skills, with a focus on delivering exceptional service and meeting store objectives in a community-focused grocery environment.

Qualifications

• Must be 18+ years old.
• Complete a pre-employment background check.
• Must be able to lift, carry and push up to 25 pounds.
• Previous leadership experience in a similar role.
• Passion for our community and connecting with people.
• Outstanding organizational and leadership skills.

Responsibilities

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.

Skills

Leadership

Communication

Conflict resolution

Time management

Interpersonal skills

Training

Job description

Rosauers Supermarkets Inc is seeking a Front End Supervisor to lead day-to-day operations in the front end department and support a high standard of customer service. You will guide, motivate, and train team members to ensure efficient checkout experiences and attractive displays.

The role emphasizes strong leadership, communication, and organizational skills, with a focus on delivering exceptional service and meeting store objectives in a community-focused grocery environment.