Floor Manager

Rosauers Supermarkets Inc; Colfax (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligibility

Health plan

401k with match

Paid time off

Job summary

Rosauers Supermarkets Inc is seeking a front-end leader to welcome customers, guide team members, and drive an outstanding shopping experience. You will supervise front-end staff, provide training, and ensure smooth daily operations that support store goals.

The ideal candidate brings prior leadership in a retail setting, strong communication, and a passion for community engagement. This role offers a supportive team, growth opportunities, and competitive compensation.

Qualifications

• Experience leading a team in a customer-facing setting.
• Strong communication and interpersonal skills.
• Ability to train and mentor front-end staff.
• Proven conflict-resolution and problem-solving abilities.
• Excellent organizational and time-management skills.

Responsibilities

• Welcome and greet customers and help locate items.
• Lead and supervise front-end team members and provide training.
• Maintain a clean, attractive and organized front-end area.
• Promote exceptional customer experiences and store standards.
• Oversee day-to-day front-end operations and drive profit objectives.

Skills

Leadership

Communication

Training

Conflict resolution

Time management

Job description

Role Overview

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts—individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. Our goal is to curate memorable shopping experiences for each customer, and our incredible team encourages others to be part of those experiences, immersing themselves in the world of food.

What You’ll Do

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front‑end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front‑end team members. Train team members to perform allocated roles.
• Oversee day‑to‑day operations in the front‑end department of the store.
• Assist in establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

What We’re Looking For

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict‑resolution skills.
• Strong understanding of leadership principles.
• Time‑management skills.

Benefits & Perks

• Amazing earning potential, paid weekly.
• Bonus eligible position.
• Health Care Plan (Medical, Dental, Vision, Prescription).
  Retirement Plan (Pension, 401k + Company Match).
• Paid Time Off (Vacation, Sick, Holidays).
• Life Insurance (Basic, Voluntary, AD&D).
• Life Flight Insurance.
• Pet Insurance Options.
• Employee Discounts.
• Scholarship Opportunities.
• Leadership Training.
• Relocations and Transfers.
• Employee Assistance Program.

Requirements

• Candidates must be 18+ years or older.
• Complete a pre‑employment background check.
• Must be able to lift, carry and push up to 25 pounds.
• Previous leadership experience in a similar role.
• Passion for our community and connecting with people.
• Outstanding organizational and leadership skills.

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.