Front End Experience Leader & Coach

Harmons Grocery; Santa Clara (UT); On-site; USD 26,000 - 28,000; Full time

Job summary

Harmons Grocery in Utah seeks a Front End Associate to ensure smooth operation at the front of the store and deliver exceptional customer service. The role involves training and mentoring front end staff, assisting with bagging, processing refunds and exchanges, and maintaining coverage during shifts.

Applicants should have a high school diploma or GED and strong math and 10-key skills, along with excellent communication.

Qualifications

• High school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities.
• Basic math skills used for making change and 10-key skills.
• Excellent communication skills (verbal and listening) to assist customers and fellow associates.
• Ability to work weekends, evenings, and holidays.
• Must demonstrate integrity, teamwork, and a customer-focused mindset.

Responsibilities

• Provide exceptional customer service to every customer.
• Train and mentor front end associates.
• Assist with checking and bagging items as needed.
• Handle refunds and exchanges for customers.
• Ensure front end coverage and proper cashier procedures.
• Promote the Foodie Club Card and pricing accuracy.

Skills

Customer service

Cash handling

Communication

Math skills

10-key skills

Mentoring

Teamwork

Education

High school diploma or GED

Job description

Harmons Grocery in Utah seeks a Front End Associate to ensure smooth operation at the front of the store and deliver exceptional customer service. The role involves training and mentoring front end staff, assisting with bagging, processing refunds and exchanges, and maintaining coverage during shifts.

Applicants should have a high school diploma or GED and strong math and 10-key skills, along with excellent communication.