Front End Experience Lead

Harmons Grocery; Salt Lake City (UT); On-site; USD 26,000 - 36,000; Full time

Job summary

Harmons Grocery in Salt Lake City, UT seeks a Front End Associate to ensure smooth operations and outstanding customer service. The role trains and mentors front end staff, assists with checking, bagging, and promotions, and handles refunds and exchanges.

Strong focus on accuracy, communication, and policy adherence. The position requires full availability and offers an hourly wage of $21.77–$23.27, with benefits and store-wide coverage responsibilities.

Responsibilities

• Ensure smooth operation of the front end and provide exceptional customer service.
• Train and mentor front end associates; assist with checking and bagging.
• Handle refunds and exchanges; promote the Foodie Club Card to customers.
• Audit tills, manage currency, and ensure accurate change at end of shift.
• Schedule front end coverage; monitor cashier performance and issues.
• Maintain front end cleanliness, stocking, and compliance with policies.
• Resolve customer complaints promptly and professionally.

Job description

Harmons Grocery in Salt Lake City, UT seeks a Front End Associate to ensure smooth operations and outstanding customer service. The role trains and mentors front end staff, assists with checking, bagging, and promotions, and handles refunds and exchanges.

Strong focus on accuracy, communication, and policy adherence. The position requires full availability and offers an hourly wage of $21.77–$23.27, with benefits and store-wide coverage responsibilities.