Front-End Dept Leader: Customer Experience & Ops

Kroger

City of Pewaukee (WI)

On-site

USD 21,000 - 28,000

Full time

11 days ago
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Benefits offered by this job

Healthcare coverage
Flexible scheduling
Employee assistance program
Tuition reimbursement
Associate discounts

Job summary

Kroger is seeking an enthusiastic Front-end Supervisor in Pewaukee, Wisconsin to deliver outstanding customer experiences and maintain a clean, safe store environment. You will assist the department manager in achieving sales and profit goals while guiding front-end staff and ensuring smooth daily operations.

Responsibilities include staffing, cash control, budgeting collaboration, and promoting company values.

Qualifications

  • Ability to work under pressure in a fast-paced store environment.
  • Proficient with basic math for cash handling and pricing.
  • Experience in retail or customer service roles.
  • Education: high school diploma or equivalent.
  • Second language abilities are a plus.

Responsibilities

  • Promote trust and respect among associates.
  • Answer customer questions and help them find products.
  • Know products well and suggest alternatives when needed.
  • Monitor and control department expenses.
  • Assist with cash handling, sales and records for the store.
  • Schedule front-end associates to ensure coverage.
  • Support budget, P&L reviews and action on financial reports.
  • Collaborate with store management on budgets and labor scheduling.
  • Contribute to department action plans and teamwork.
  • Stay positive and engaged with customers and colleagues.
  • Ensure compliance with food safety and temperature controls.
  • Report safety risks and ensure safe working conditions.

Skills

Stress management
Basic math
Retail / Customer service
High school diploma
Second language

Education

High school diploma or equivalent

Job description

Kroger is seeking an enthusiastic Front-end Supervisor in Pewaukee, Wisconsin to deliver outstanding customer experiences and maintain a clean, safe store environment. You will assist the department manager in achieving sales and profit goals while guiding front-end staff and ensuring smooth daily operations.

Responsibilities include staffing, cash control, budgeting collaboration, and promoting company values.

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