Front-End Team Lead: Elevate Customer Experience

Metro Market; Stevens Point (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee assistance program

Discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Stevens Point, WI is hiring for a Front-End Supervisor role. You will assist the department manager in reaching sales and profit goals and supervise front-end duties to ensure an outstanding customer experience.

You will monitor quality standards, manage scheduling, and help prepare budgets and financial reports. The position requires strong customer service, basic math, a high school diploma, and the ability to work in a fast-paced team environment.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or customer service experience.
• High school diploma or equivalent.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that welcomes customers and answers questions about products.
• Monitor and control department expenses and cash handling.
• Schedule Front-end associates to provide adequate coverage.
• Assist with budgets, profit and loss reviews, and financial reporting.
• Collaborate with Front-end associates and promote teamwork.
• Adhere to safety regulations and food safety guidelines.

Skills

Customer service

Stress management

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Kroger in Stevens Point, WI is hiring for a Front-End Supervisor role. You will assist the department manager in reaching sales and profit goals and supervise front-end duties to ensure an outstanding customer experience.

You will monitor quality standards, manage scheduling, and help prepare budgets and financial reports. The position requires strong customer service, basic math, a high school diploma, and the ability to work in a fast-paced team environment.