Front-End Customer Service Supervisor

Harristeeter; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Group benefit plans

Job summary

Harris Teeter in Charleston, SC seeks a Full Time Assistant Customer Service Manager to supervise up to 120 associates across Customer Service and accounting functions. You will coach, train, and direct floor operations to meet service standards and audit requirements.

You will interview and train staff, plan tasks, and ensure adherence to policies while supporting loss prevention and customer satisfaction. Strong English, HS diploma, and basic computer skills required.

Qualifications

• High school diploma or GED; or 1–3 years related experience or training.
• Ability to read and comprehend simple instructions and write simple correspondence.
• Strong communication and interpersonal skills for a customer-focused environment.
• Proficiency with basic computer applications and store systems.

Responsibilities

• Supervise up to 120 associates in Customer Service and accounting offices.
• Conduct floor monitor duties, interviews, and training of associates.
• Plan, assign, and direct work; coach and discipline as needed.
• Ensure audits are performed and support loss prevention efforts.
• Provide coaching to improve customer service and sales outcomes.
• Perform duties of clerks, cashiers, and baggers when required.

Skills

Supervisory Skills

Communication & Interpersonal Skills

Leadership

English Proficiency

Education

High school diploma or GED

Tools

HT Internet software

Email

Inventory software

Spreadsheet software

Word processing software

Job description

Harris Teeter in Charleston, SC seeks a Full Time Assistant Customer Service Manager to supervise up to 120 associates across Customer Service and accounting functions. You will coach, train, and direct floor operations to meet service standards and audit requirements.

You will interview and train staff, plan tasks, and ensure adherence to policies while supporting loss prevention and customer satisfaction. Strong English, HS diploma, and basic computer skills required.