Front-End Customer Service & Sales Champion

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Austin (TX); On-site; USD 20,664 - 23,419; Full time

Job summary

PGA TOUR Superstore is hiring a Customer Service Associate in Austin to engage customers at the cash register and club desk, handling payments and promotions with accuracy.

You will assist with returns, exchanges, and gift cards while maintaining a clean, organized front-end area and delivering friendly, world-class service to every guest. The role requires flexible availability, including nights and weekends, to support peak times and merchandising events.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication abilities.
• Ability to organize multiple priorities to meet deadlines.
• Comfort with learning store systems and handling payments.

Responsibilities

• Engage with customers at the front-end areas (Cashier, Club Desk) to deliver world-class service.
• Process returns, exchanges, gift cards, and promotions accurately and efficiently.
• Maintain a clean, organized front-end area and ensure secure payment handling.

Skills

Communication

Microsoft Office

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is hiring a Customer Service Associate in Austin to engage customers at the cash register and club desk, handling payments and promotions with accuracy.

You will assist with returns, exchanges, and gift cards while maintaining a clean, organized front-end area and delivering friendly, world-class service to every guest. The role requires flexible availability, including nights and weekends, to support peak times and merchandising events.