Front-End Customer Service Leader

Food Lion; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Richmond, VA is hiring a Front End Associate to deliver fast, friendly service and support cash handling and front-end operations. You will greet customers, process purchases, and help maintain a neat store presentation in line with company standards.

Responsibilities include operating registers, assisting customers, and following the Front End Standard Practice Manual while collaborating with the Customer Service Manager and team to maximize shopper satisfaction.

Qualifications

• High school diploma or equivalent is preferred.
• Effective communication and customer service skills are required.
• Ability and willingness to learn multiple tasks and cashier responsibilities.
• Must meet minimum age requirements for specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name when possible.
• Maintain knowledge of front end procedures including cash reports and deposits.
• Ensure front end area is neat and clean and operates efficiently.
• Handle register functions and cash variances in coordination with management.
• Operate MVP savings center KIOSK and related front-end systems.

Skills

Customer service

Communication skills

Multi-tasking

Cashier responsibilities

Age eligibility

Education

High school diploma or equivalent

Job description

Food Lion in Richmond, VA is hiring a Front End Associate to deliver fast, friendly service and support cash handling and front-end operations. You will greet customers, process purchases, and help maintain a neat store presentation in line with company standards.

Responsibilities include operating registers, assisting customers, and following the Front End Standard Practice Manual while collaborating with the Customer Service Manager and team to maximize shopper satisfaction.