Front End Customer Experience Leader

Food Lion; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Virginia Beach is hiring for a Front End Associate to deliver fast, friendly service and uphold front end standards. You will support the Customer Service Manager and help maintain accurate cash handling and store presentation.

The role requires effective communication, the ability to learn multiple tasks, and the physical ability to stand for long periods. High school diploma or equivalent preferred; age requirements apply.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly service and engage customers to enhance their shopping experience.
• Greet customers by name whenever possible.
• Maintain front end area and ensure neat presentation.
• Process cash transactions accurately and report variances.
• Operate front end systems including cash register and MVP kiosk where applicable.
• Assist during surge periods and perform lead/customer duties as needed.
• Adhere to company policies and dress code.
• Notify QA of cleaning or maintenance issues.

Skills

Customer service

Communication skills

Multitasking

Cashier skills

Education

High school diploma or equivalent

Job description

Food Lion in Virginia Beach is hiring for a Front End Associate to deliver fast, friendly service and uphold front end standards. You will support the Customer Service Manager and help maintain accurate cash handling and store presentation.

The role requires effective communication, the ability to learn multiple tasks, and the physical ability to stand for long periods. High school diploma or equivalent preferred; age requirements apply.