Front End Customer Service Lead

Food Lion; Woodbridge (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Woodbridge, VA is seeking a friendly Front End associate to deliver fast, accurate service and uphold customer standards. You will greet customers, assist with checkouts and keep the front end neat and welcoming.

Duties include scanning items, handling payments, following bagging procedures, and supporting Food Lion To-Go orders when scheduled, while maintaining cash accuracy and safe, courteous service.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center technical requirements.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service.
• Greet customers and use their names whenever possible.
• Unload groceries from cart to belt for bagging.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Maintain cash control and follow refund procedures.

Skills

Customer service skills

Communication skills

Willingness to learn multiple tasks

Cash handling skills

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Food Lion in Woodbridge, VA is seeking a friendly Front End associate to deliver fast, accurate service and uphold customer standards. You will greet customers, assist with checkouts and keep the front end neat and welcoming.

Duties include scanning items, handling payments, following bagging procedures, and supporting Food Lion To-Go orders when scheduled, while maintaining cash accuracy and safe, courteous service.