Front-End Customer Service Lead

Food Lion; Chesapeake (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Chesapeake, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving front-end standards. You will greet customers, handle transactions, and maintain a neat front-end area to ensure a positive shopping experience.

The role requires effective communication, the ability to learn multiple tasks, and adherence to store policies. Physical tasks include standing for long periods and handling cash operations in a busy

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Maintain the MVP savings center KIOSK is filled with paper and properly working.
• Perform the task of sales associate when scheduled or as needed per the surge plan guidelines.

Skills

Customer service

Effective communication

Multi-tasking

Cashier duties

Physical stamina

Education

High school diploma

Job description

Food Lion in Chesapeake, VA is seeking a Front End Associate to deliver fast, friendly service and support the Customer Service Manager in achieving front-end standards. You will greet customers, handle transactions, and maintain a neat front-end area to ensure a positive shopping experience.

The role requires effective communication, the ability to learn multiple tasks, and adherence to store policies. Physical tasks include standing for long periods and handling cash operations in a busy