Front-End Customer Experience Specialist

King Soopers; Denver (CO); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Training & career growth

Job summary

King Soopers in Colorado is seeking team members to deliver exceptional customer service and resolve concerns while supporting smooth store operations. You will help drive a positive shopping experience, greet customers, assist with checkout and product guidance, and maintain front-end standards across busy shifts.

The role emphasizes teamwork, accuracy in transactions, and adherence to safety and company policies.

Qualifications

• High School Diploma or GED required.
• 6 months related experience or training.
• Effective interpersonal and customer service skills.
• Good math skills (ability to add, subtract, multiply and divide).
• Good oral and written communication skills.
• Familiar with Microsoft Office Word and Excel.

Responsibilities

• Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation.
• Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations.
• Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning).
• Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline).
• Communicate pricing and signage discrepancies to the pricing coordinator.

Skills

Interpersonal skills

Customer service

Math skills

Decision making

Friendly demeanor

Fast-paced environment

Oral and written communication

Education

High School Diploma or GED

6 months related experience

Tools

Microsoft Word

Microsoft Excel

Job description

King Soopers in Colorado is seeking team members to deliver exceptional customer service and resolve concerns while supporting smooth store operations. You will help drive a positive shopping experience, greet customers, assist with checkout and product guidance, and maintain front-end standards across busy shifts.

The role emphasizes teamwork, accuracy in transactions, and adherence to safety and company policies.