Front-End Customer Experience Leader

Food Lion; Cockeysville (MD); On-site; USD 23,000 - 34,000; Part time

Job summary

Food Lion in Cockeysville, MD is seeking a Front End Associate to deliver fast, friendly service and uphold Front End standards, assisting the Customer Service Manager and ensuring accurate cash handling and office duties.

You will greet customers, maintain a neat front end, operate the MVP KIOSK and register functions, follow the dress code, and complete CBT modules and trainings as required.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication and customer service skills.
• Ability to learn multiple tasks and cashier/service center duties.
• Must meet minimum age requirements.
• Ability to perform the physical requirements of the job.

Responsibilities

• Provide fast, friendly service and greet customers by name when possible.
• Assist Customer Service Manager in maintaining Front End standards and cash handling.
• Operate front end registers, handle cash variances, and perform office-related tasks.
• Keep front end area neat and clean; know procedures for deposits, money orders, and related services.
• Maintain knowledge of all front end functions and report register issues promptly.
• Fill MVP savings center KIOSK with paper and ensure it is functioning.
• Perform sales associate tasks during surge plan or as needed.
• Follow dress code and Food Lion guidelines; be courteous to coworkers.
• Report unsafe conditions and complete required CBT training.

Skills

Effective communication & customer服务

High school diploma or equivalent

Multitasking ability

Cashier & service center duties

Minimum age requirement

Physical requirements

Education

High school diploma or equivalent

Job description

Food Lion in Cockeysville, MD is seeking a Front End Associate to deliver fast, friendly service and uphold Front End standards, assisting the Customer Service Manager and ensuring accurate cash handling and office duties.

You will greet customers, maintain a neat front end, operate the MVP KIOSK and register functions, follow the dress code, and complete CBT modules and trainings as required.