Front-End Customer Experience Leader

Food Lion; Newport News (VA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End / Customer Service associate at our Newport News, VA location. The role focuses on delivering fast, friendly service and supporting the Customer Service Manager in maintaining front end standards.

You will greet customers, manage cash handling, operate the MVP savings kiosk, and assist with various store front duties to ensure a positive shopping experience. The position requires reliability, strong communication, and the ability to work as part of a team.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their name when possible.
• Maintain neat and clean front end area and store presentation.
• Handle cash reports, deposits and related accounting tasks accurately.

Skills

Effective communication and customer

Learn multiple tasks

Cashier and service duties

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion is seeking a Front End / Customer Service associate at our Newport News, VA location. The role focuses on delivering fast, friendly service and supporting the Customer Service Manager in maintaining front end standards.

You will greet customers, manage cash handling, operate the MVP savings kiosk, and assist with various store front duties to ensure a positive shopping experience. The position requires reliability, strong communication, and the ability to work as part of a team.