Front-End Customer Experience Lead

Food Lion; Ladson (SC); On-site; USD 18,000 - 24,000; Part time

Job summary

Food Lion in Ladson, SC is hiring for a part-time Front End Associate to provide fast, friendly service and support customer transactions at the front end. You will greet customers, handle payments, restock and maintain a clean front-end area, and assist with To-Go orders when applicable.

Strong communication and multitasking skills are essential. The role emphasizes teamwork, accuracy in cash handling, and adherence to Food Lion front-end standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload groceries from cart to belt and group items for bagging.
• Scan orders and handle payment transactions per standard practice.
• Follow cash handling and bagging procedures accurately.
• Assist with Food Lion To-Go orders if applicable.
• Maintain neat and clean work station and front-end area.
• Notify QA of any cleaning or maintenance issues on front end.
• Perform cashier duties when scheduled or as needed.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Adaptability

Education

High school diploma or equivalent

Job description

Food Lion in Ladson, SC is hiring for a part-time Front End Associate to provide fast, friendly service and support customer transactions at the front end. You will greet customers, handle payments, restock and maintain a clean front-end area, and assist with To-Go orders when applicable.

Strong communication and multitasking skills are essential. The role emphasizes teamwork, accuracy in cash handling, and adherence to Food Lion front-end standards.