Front End Customer Experience Leader

Food Lion; Durham (NC); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Food Lion is seeking a Front End Associate in Durham, NC to deliver fast, friendly customer service and maintain accurate front end operations. You will greet customers, assist with transactions, and ensure a neat, efficient checkout area.

The role requires effective communication, the ability to learn multiple tasks, and adherence to Food Lion guidelines. Physical requirements include standing for long periods and lifting light loads.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain neat and clean presentation of front end and store office functions.
• Operate cash register, handle cash transactions and report variances promptly.

Skills

Customer service

Cash handling

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

Cash register

POS system

Lottery machine (where applicable)

Job description

Food Lion is seeking a Front End Associate in Durham, NC to deliver fast, friendly customer service and maintain accurate front end operations. You will greet customers, assist with transactions, and ensure a neat, efficient checkout area.

The role requires effective communication, the ability to learn multiple tasks, and adherence to Food Lion guidelines. Physical requirements include standing for long periods and lifting light loads.