Front-End Customer Service Lead

Food Lion; Hampstead (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Hampstead, MD is seeking a Front End Associate to deliver fast, friendly service and accurate checkout support. You will greet customers, bag and assist with To-Go runners when needed, while maintaining a clean and organized front end and following store procedures.

The role emphasizes cash transactions, customer engagement and adherence to safety standards, with opportunities to learn multiple tasks within the service center.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers' groceries from cart to belt and assist bagging for ease of bagging.
• Follow cash handling procedures and process payments accurately.
• Maintain a neat and clean front end area and follow safety procedures.

Skills

Communication

Customer service

Multi-tasking

Cash handling

Age requirement

Physical ability

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Hampstead, MD is seeking a Front End Associate to deliver fast, friendly service and accurate checkout support. You will greet customers, bag and assist with To-Go runners when needed, while maintaining a clean and organized front end and following store procedures.

The role emphasizes cash transactions, customer engagement and adherence to safety standards, with opportunities to learn multiple tasks within the service center.