Friendly Front-End Cashier & Customer Service Pro

Food Lion; Charlotte (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Customer Service Associate to provide fast, friendly, and accurate service at the front end of the store. You will greet customers, handle cashier duties, bag groceries, and help maintain clean, organized front-end areas to ensure a positive shopping experience.

The role emphasizes reliability, strong communication, and the ability to multi-task while following store policies and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain alertness and calls for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty.

Skills

Effective communication

Customer service

Multitasking

Cashier duties

Age requirement

Education

High school diploma or equivalent

Job description

Food Lion in Charlotte, NC is seeking a Front End Customer Service Associate to provide fast, friendly, and accurate service at the front end of the store. You will greet customers, handle cashier duties, bag groceries, and help maintain clean, organized front-end areas to ensure a positive shopping experience.

The role emphasizes reliability, strong communication, and the ability to multi-task while following store policies and safety guidelines.