Front End Customer Experience Lead

Food Lion; Nashville (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and help maintain front end standards at the Nashville, NC location. You will assist the Customer Service Manager, greet customers by name when possible, and support daily store operations to maximize sales.

Responsibilities include cashier tasks, handling cash procedures, and ensuring a neat, well-presented front end. The role requires a positive attitude, reliability, and adherence to safety and dress code standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements.
• Must meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure the MVP savings center KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Adhere to all company guidelines, policies and standard practices.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.

Skills

Effective communication

Customer service

Multi-tasking

Technical requirements

Education

High school graduate or equivalent

Tools

Cash register

POS system

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and help maintain front end standards at the Nashville, NC location. You will assist the Customer Service Manager, greet customers by name when possible, and support daily store operations to maximize sales.

Responsibilities include cashier tasks, handling cash procedures, and ensuring a neat, well-presented front end. The role requires a positive attitude, reliability, and adherence to safety and dress code standards.