Front End Customer Experience Associate

Smith's Food and Drug; Reno (NV); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Reno, NV is seeking a friendly store associate to greet customers, answer questions, and help them find products. You will operate the POS system, process transactions quickly and accurately, and handle various payment methods while following company policies.

You will maintain a safe, clean environment, adhere to food safety rules, and support loss prevention and promotions. Training is provided, and you will join a diverse team committed to reliable, courteous service that makes

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle various tenders per policy.
• Follow policies for cash shortages/overages and loss prevention.
• Adhere to guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Maintain policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Support safety programs and report unsafe conditions.
• Inspect equipment and request repairs as needed.
• Create a welcoming environment and answer product questions.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and/or older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Handle stressful situations

Basic math skills

Bagger/Courtesy Clerk experience

Job description

Kroger in Reno, NV is seeking a friendly store associate to greet customers, answer questions, and help them find products. You will operate the POS system, process transactions quickly and accurately, and handle various payment methods while following company policies.

You will maintain a safe, clean environment, adhere to food safety rules, and support loss prevention and promotions. Training is provided, and you will join a diverse team committed to reliable, courteous service that makes