Front End Associate — Customer Experience Pro

Kroger; Lake Orion (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Associate discounts

Tuition reimbursement

Training programs and growth potential

Job summary

Kroger is hiring for a front-end associate at the Lake Orion, MI location. You will greet customers, assist them at the register, and process transactions efficiently using the POS system. You’ll handle multiple tender types and stay current with promotions while upholding safety and loss-prevention guidelines.

The role emphasizes friendly service, accuracy, and the ability to work in a fast-paced environment, with opportunities for growth within the Kroger family.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly and accurately.
• Understand POS system and handle tenders (cash, checks, credit, debit, SNAP EBT, coupons) per policy.
• Adhere to safety, loss prevention, and age-restricted item guidelines.
• Stay current with ads and pricing; report discrepancies.
• Provide exceptional customer service to create welcoming store experiences.

Skills

Customer service

Cash handling

Basic math

Bagger experience

Education

High school diploma or equivalent

Job description

Kroger is hiring for a front-end associate at the Lake Orion, MI location. You will greet customers, assist them at the register, and process transactions efficiently using the POS system. You’ll handle multiple tender types and stay current with promotions while upholding safety and loss-prevention guidelines.

The role emphasizes friendly service, accuracy, and the ability to work in a fast-paced environment, with opportunities for growth within the Kroger family.