Grocery Customer Experience Associate (Fresh & Friendly)

Kroger Family of Companies; Reno (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Reno is seeking a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment. You will help customers locate products, stock shelves, and support the department manager in achieving sales goals while adhering to food safety standards.

This role requires strong communication, reliability, and the ability to work in a fast-paced team setting in a retail environment.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Assist customers in finding items and answering questions.
• Inform customers about specials and recommend products to meet their needs.
• Check product quality and review sell-by dates; take action as needed.
• Stock, label and inventory department merchandise to keep shelves organized.
• Ensure food safety standards and maintain temperature logs where required.
• Provide support in a fast-paced store environment and assist the department manager.
• Respond to customer concerns calmly and professionally and document issues.

Skills

Customer Service

Effective communication

Mathematics basics

Job description

Kroger Family of Companies in Reno is seeking a Grocery Clerk to deliver outstanding customer service and maintain a safe, clean store environment. You will help customers locate products, stock shelves, and support the department manager in achieving sales goals while adhering to food safety standards.

This role requires strong communication, reliability, and the ability to work in a fast-paced team setting in a retail environment.