Front-End Customer Experience Associate

Food Lion; Norwood (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Norwood, NC is seeking a Customer Service Associate to provide fast, friendly service at the front end and assist the Customer Service Manager in maintaining standards. The role focuses on greeting customers, processing transactions, bagging, and ensuring a clean, efficient front end.

The ideal candidate will have a high school diploma or equivalent, strong communication and customer service skills, and the ability to multi-task and learn the job's technical requirements.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check the bottom of carts and under baby seats for items before completing an order.
• Follow bagging procedures for types of bags and handle payments per standard practice.
• Identify customers needing assistance and offer to take orders to their car.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

Food Lion in Norwood, NC is seeking a Customer Service Associate to provide fast, friendly service at the front end and assist the Customer Service Manager in maintaining standards. The role focuses on greeting customers, processing transactions, bagging, and ensuring a clean, efficient front end.

The ideal candidate will have a high school diploma or equivalent, strong communication and customer service skills, and the ability to multi-task and learn the job's technical requirements.