Customer Service Front End Associate | Fast-Paced Retail

Food Lion; Marion (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Marion, NC is seeking a Front End Associate to deliver fast, friendly service and uphold store customer service standards. You will greet customers, scan orders, bag groceries, and assist with payments and checkout procedures.

Requirements include a high school diploma or equivalent preferred, strong communication and teamwork skills, and the ability to stand for long periods and lift up to 50 lbs. Training covers cash handling, safety, and company policies.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and group cold items together for ease of bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures in handling cash, checks, coupons, gift cards and vouchers.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Identify customers needing assistance and offer to take the customer's order to their car.

Skills

Customer service

Cashier basics

Teamwork

Education

High school graduate or equivalent preferred

Job description

Food Lion in Marion, NC is seeking a Front End Associate to deliver fast, friendly service and uphold store customer service standards. You will greet customers, scan orders, bag groceries, and assist with payments and checkout procedures.

Requirements include a high school diploma or equivalent preferred, strong communication and teamwork skills, and the ability to stand for long periods and lift up to 50 lbs. Training covers cash handling, safety, and company policies.