Front End Customer Service Associate

Food Lion; Jacksonville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Jacksonville, NC is seeking a front-end associate to deliver friendly, accurate service at the cash register and help customers throughout shopping. You will greet customers, process payments, bag groceries, and assist with load-out to cars as needed.

The role emphasizes teamwork, adherence to cash handling procedures and safety. A high school diploma and strong communication skills are preferred, with a focus on reliable, customer-oriented service.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Unload and bag groceries efficiently to assist the checkout process.
• Follow cash handling and refund procedures and maintain cash integrity.
• Assist customers and identify those needing help and offer to take orders to their car.

Skills

Customer service

Communication

Multi-tasking

Cashier skills

Education

High school graduate or equivalent

Job description

Food Lion in Jacksonville, NC is seeking a front-end associate to deliver friendly, accurate service at the cash register and help customers throughout shopping. You will greet customers, process payments, bag groceries, and assist with load-out to cars as needed.

The role emphasizes teamwork, adherence to cash handling procedures and safety. A high school diploma and strong communication skills are preferred, with a focus on reliable, customer-oriented service.