Front-End Customer Concierge & POS Associate

Kroger; Cypress (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Cypress, Texas, is seeking a customer-focused teammate to greet, engage, and assist shoppers while processing transactions quickly and accurately at the check lane.

You will operate the POS system, handle cash and other tenders, follow loss-prevention guidelines, and uphold food safety and store policies. The role requires strong communication, calm under pressure, and a commitment to respectful, honest service that makes customers feel welcome and valued.

Qualifications

• Customer service experience required.
• Ability to handle stressful situations.
• Strong communication skills.
• Basic math (counting, addition, subtraction).

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system and handle tenders (Cash, Credit/Debit, SNAP/EBT, checks, coupons).
• Adhere to cash-handling limits, loss prevention, and checkout procedures.
• Follow policies for restricted items (alcohol, tobacco, DVDs).
• Maintain a safe, clean environment and stay aware of safety regulations and food safety guidelines.

Skills

Customer service

Stress handling

Communication skills

Math basics

Job description

Kroger in Cypress, Texas, is seeking a customer-focused teammate to greet, engage, and assist shoppers while processing transactions quickly and accurately at the check lane.

You will operate the POS system, handle cash and other tenders, follow loss-prevention guidelines, and uphold food safety and store policies. The role requires strong communication, calm under pressure, and a commitment to respectful, honest service that makes customers feel welcome and valued.