Merchandise & Customer Service Clerk

Kroger Family of Companies; Cypress (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Cypress, TX is seeking a retail team member to provide outstanding customer service while maintaining a safe, clean store environment. You will assist customers, stock shelves, and support the department manager in achieving sales goals.

The role requires effective communication, the ability to handle stressful situations, and basic math skills for pricing and transactions. You will engage respectfully with customers and adhere to safety procedures.

Qualifications

• Retail experience required or preferred.
• Ability to handle stressful situations.
• Effective communication skills are essential.
• Knowledge of basic math for transactions and pricing.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products and store services.
• Gain knowledge of products and respond to questions, making suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customer needs are met.
• Monitor shelf labels and stock levels; report discrepancies.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Cypress, TX is seeking a retail team member to provide outstanding customer service while maintaining a safe, clean store environment. You will assist customers, stock shelves, and support the department manager in achieving sales goals.

The role requires effective communication, the ability to handle stressful situations, and basic math skills for pricing and transactions. You will engage respectfully with customers and adhere to safety procedures.