Front End Coach: Lead Teams & Elevate Customer Experience

Walmart; Westfield (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Discount Card

Live Better U 100% covered

Medical, dental, vision

Job summary

Walmart is recruiting for a store leadership role in Westfield, MA. The position focuses on leading and developing teams, driving store sales, and delivering exceptional customer service in alignment with company standards.

The role emphasizes budgeting, forecasting, inventory management, and implementing process improvements while mentoring associates and maintaining a culture of belonging and integrity.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Responsibilities

• Lead and develop teams effectively by teaching, training and actively listening to associates.
• Tour stores and provide feedback to promote store operations and customer service.
• Drive financial performance by reviewing P&L, budgeting and controlling expenses in the designated area.
• Provide supervision and development opportunities for hourly associates.

Skills

Team leadership

Communication

Customer service

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Walmart is recruiting for a store leadership role in Westfield, MA. The position focuses on leading and developing teams, driving store sales, and delivering exceptional customer service in alignment with company standards.

The role emphasizes budgeting, forecasting, inventory management, and implementing process improvements while mentoring associates and maintaining a culture of belonging and integrity.