Front-End Cashier & Guest Experience Champion

Family Fare, LLC; Grand Rapids (MI); Hybrid; USD 17,000 - 21,000; Full time

Job summary

SpartanNash is seeking a store associate at our Grand Rapids location to display, stock, and service customers. You will handle front-end duties, manage loyalty enrollments, and uphold store programs to enhance guest experiences.

The role requires basic reading, writing and arithmetic, a high school diploma or GED, and about a year of retail experience. Physical requirements include light lifting and standing for extended periods.

Qualifications

• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing and arithmetic skills are required.

Responsibilities

• Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately and in accordance with company policy.
• Assist in receiving, unloading and stocking products in required areas of the store.
• Responsible for front-end duties such as running the cash register, suggestive selling (lottery, etc.), enrolling guests in loyalty program, maintaining a clean and neat service area.
• Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.
• Maintain understanding of current store programs and product locations.
• Communicate the Company programs in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.

Skills

Verbal communication

Customer service

Attention to detail

Education

High school diploma or GED

Job description

SpartanNash is seeking a store associate at our Grand Rapids location to display, stock, and service customers. You will handle front-end duties, manage loyalty enrollments, and uphold store programs to enhance guest experiences.

The role requires basic reading, writing and arithmetic, a high school diploma or GED, and about a year of retail experience. Physical requirements include light lifting and standing for extended periods.