Front End & Cashier: Fast-Paced Customer Champion

The Kroger Co.; Meridian (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

The Kroger Co. in Arkansas is seeking a Customer Service Associate to assist customers and process sales at the checkout, upholding the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include cashier duties, maintaining a clean checkstand, assisting customers at the service desk, and supporting store accounting tasks such as bank deposits. Applicants should have at least six months of cashier experience, be 18+ and able to pass a drug test,

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Responsibilities

• Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks)
• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Cash handling

Teamwork

Conflict resolution

Integrity

Attention to detail

Fast-paced environment

Reliability

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

The Kroger Co. in Arkansas is seeking a Customer Service Associate to assist customers and process sales at the checkout, upholding the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include cashier duties, maintaining a clean checkstand, assisting customers at the service desk, and supporting store accounting tasks such as bank deposits. Applicants should have at least six months of cashier experience, be 18+ and able to pass a drug test,