Front-End Cashier & Customer Service Pro

Whole Foods Market; Manhasset (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market is seeking an entry-level Front End Team Member to support checkout processes, bag groceries, and assist at the customer service desk. You will maintain clean, organized front-end areas and provide courteous, efficient service to customers and team members.

This role emphasizes strong communication, teamwork, and adherence to company procedures. The position offers a flexible schedule and opportunities for training and growth within the Customer Service & E-Commerce Team.

Qualifications

• No prior retail experience required.
• Ability to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store or company leadership.
• US only – For those hired November 2024 and beyond, cashiers will be assigned shopper training to complete and as needed may be assigned shopper tasks within the Customer Service Team.

Skills

Patience with customers

Strong communication

Team player

Basic math skills

Customer service

Attention to detail

Flexible schedule

Tools

POS system

Cash handling

Job description

Whole Foods Market is seeking an entry-level Front End Team Member to support checkout processes, bag groceries, and assist at the customer service desk. You will maintain clean, organized front-end areas and provide courteous, efficient service to customers and team members.

This role emphasizes strong communication, teamwork, and adherence to company procedures. The position offers a flexible schedule and opportunities for training and growth within the Customer Service & E-Commerce Team.