Front-End Cashier & Customer Service Pro

Whole Foods Market; Newtonville (MA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Team member perks access

Job summary

Whole Foods Market seeks a friendly Cashier Team Member to assist customers at checkout, perform all register duties, bag groceries, and support the customer service desk. The role emphasizes friendly service, product merchandising, and adherence to health and safety standards in a fast-paced store environment.

Responsibilities include processing transactions, assisting with training, and maintaining clean, well-organized front-end areas.

Qualifications

• Demonstrates patience in dealing with customers and Team Members.
• Maintains proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly to customers, vendors, and Team Members.
• Ability to meet customer service expectations in all interactions.
• Follow directions and procedures; good time management and organization.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic in a fast-paced environment with urgency.
• Understanding of WFM quality goals.
• Strong attention to detail.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds regulations concerning sale of alcoholic beverages and taxation.
• Follows proper cash, ATM, and credit procedures.
• Cleans and stocks Front End areas and registers.
• Maintains cash handling procedures and policy compliance.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assist supervisor in managing customer flow and reduce waiting time.
• Provide excellent customer service and use suggestive selling techniques.
• Preps, stores, rotates, stocks, and merchandises products effectively.
• Performs opening, mid, and closing duties and ensures pricing accuracy.

Skills

Patience

Basic math

Clear communication

Team player

Attention to detail

Fast-paced environment

Job description

Whole Foods Market seeks a friendly Cashier Team Member to assist customers at checkout, perform all register duties, bag groceries, and support the customer service desk. The role emphasizes friendly service, product merchandising, and adherence to health and safety standards in a fast-paced store environment.

Responsibilities include processing transactions, assisting with training, and maintaining clean, well-organized front-end areas.