Front-End Cashier & Customer Service Pro

Whole Foods Market; Bellevue (WA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Bellevue, WA seeks a Customer Service & E-Commerce Team Member to assist customers at the checkout, operate cash registers, bag groceries, and support service desks. You will maintain attractive displays and uphold the Whole Foods Market customer service vision in a fast-paced setting.

Responsibilities include accurate checkout, compliance with safety and regulatory duties, and proactive customer support.

Qualifications

• Patience in dealing with customers and Team Members.
• Familiar with Cashier Code Book and PLUs.
• Strong basic math skills.
• Clear and professional communication; team oriented.
• Ability to work with others to meet customer needs.
• High attention to detail in all tasks.
• Good time management and organization.
• Commitment to excellent customer service and Whole Foods mission.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register.
• Follows all cash handling procedures and cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and reducing wait times.
• Participates in company programs as directed by leadership.
• Arrives on time; maintains grooming and attire; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques; answers phones promptly.
• Maximizes sales through proper prepping, storing, rotating, stocking, and merchandising.
• Complies with WFM procedures for weights, measures, health, sanitation, and safety.

Skills

Patience

Cashier skills

Basic math

Communication

Teamwork

Attention to detail

Time management

Customer service

Job description

Whole Foods Market in Bellevue, WA seeks a Customer Service & E-Commerce Team Member to assist customers at the checkout, operate cash registers, bag groceries, and support service desks. You will maintain attractive displays and uphold the Whole Foods Market customer service vision in a fast-paced setting.

Responsibilities include accurate checkout, compliance with safety and regulatory duties, and proactive customer support.