Front-End Cashier & Customer Service Pro

Whole Foods Market IP. L.P.; Chesterfield (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a customer service & e-commerce team member to assist customers at the checkout, perform cash register functions, bag groceries, and support the customer service desk. The role emphasizes courteous, friendly service, adherence to procedures, and alignment with WFM safety standards.

Responsibilities include efficient checkout, compliance with alcohol and tax laws, and assisting with training and store operations.

Qualifications

• Demonstrates patience in dealing with customers and Team Members.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to customers and colleagues.
• Ability to meet customer service expectations and standards in all interactions.
• Strong attention to detail and accuracy in transactions.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds regulations concerning sale of alcoholic beverages and taxation.
• Follows cash, ATM, and credit procedures.
• Operates cash register and related point-of-sale duties.
• Keeps Front End areas clean and stocked, including register supplies.
• Performs daily cash handling procedures and policy compliance.
• Assists training of new Cashier and Cashier Assistant Team Members.
• Manages customer flow and reduces wait times.
• Provides excellent customer service and uses suggestive selling techniques.
• Maintains pricing signs and merchandising as required.
• Reports safety hazards and follows health and safety protocols.
• Performs other duties as assigned by leadership.

Skills

Patience

Strong math skills

Effective communication

Teamwork

Attention to detail

Customer service

Job description

Whole Foods Market is seeking a customer service & e-commerce team member to assist customers at the checkout, perform cash register functions, bag groceries, and support the customer service desk. The role emphasizes courteous, friendly service, adherence to procedures, and alignment with WFM safety standards.

Responsibilities include efficient checkout, compliance with alcohol and tax laws, and assisting with training and store operations.