Front End Cashier & Customer Experience Pro

Whole Foods Market IP. L.P.; Redwood City (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a Customer Service & E-Commerce Team Member to support check-out operations, assist customers, and maintain attractive displays. Duties include cashier responsibilities, stocking, and ensuring compliance with health and safety regulations.

Flexible schedule and team-oriented environment offered. Responsibilities also cover training of new cashiers, handling customer flow, and providing excellent service while supporting store programs and initiatives.

Qualifications

• Patience with customers and strong math skills.
• Clear and effective communication, especially with team members and customers.
• Ability to work well in a fast-paced retail environment and as part of a team.
• Willingness to follow procedures and maintain accuracy in cashier tasks.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds regulations concerning sale of alcohol and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register and supplies.
• Follows cash handling procedures and cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and reducing wait times.
• Participates in company programs as directed by leadership.
• Arrives on time, groomed, and ready to work; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques.
• Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising.
• Follows and complies with procedures including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working/shopping environment; maintains equipment to company standards.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Reports safety hazards and violations promptly.
• Performs other duties as assigned by store or company leadership.
• US only – For those hired November 2024 and beyond, cashier training and shopper tasks may be assigned.

Skills

Patience with customers

Basic math

Communication skills

Teamwork

Job description

Whole Foods Market is seeking a Customer Service & E-Commerce Team Member to support check-out operations, assist customers, and maintain attractive displays. Duties include cashier responsibilities, stocking, and ensuring compliance with health and safety regulations.

Flexible schedule and team-oriented environment offered. Responsibilities also cover training of new cashiers, handling customer flow, and providing excellent service while supporting store programs and initiatives.